VCM Victorian Country Mercantile
Field work

Field calls, repossessions and lockouts across country Victoria

Field work from Victorian Country Mercantile™ for national mercantile agencies, finance companies, banks, law firms and other professional clients, whether instructed direct or as a sub-agent.

Field work across regional and country Victoria and southern NSW, attended in person and fully documented. You deal directly with me about your file from instruction through to the final report.

Types of work

I attend field calls, repossessions and asset recovery, lockouts and evictions, field audits, and process serving.

Repossessions and asset recovery

I recover any financed asset that can be repossessed. That includes cars, motorbikes, trucks, caravans, boats and machinery, without being limited to those examples.

Areas covered

I'm based in Bendigo. The map shows my standard area, and the areas I can cover by quote.

Map of the VCM coverage area. The standard area, shaded gold, covers central and north-east Victoria around Bendigo, from Ballarat, St Arnaud and Melbourne's north-west fringe up to the Murray from Swan Hill and Kerang through Echuca to Albury-Wodonga, plus the NSW side of the Murray from Moama and Deniliquin east to Albury. Western Victoria, from Mildura down to Horsham, Hamilton, Warrnambool, Colac and Geelong, and the NSW stretch around Barham and Tooleybuc, are shaded grey as by quote.
  • Standard area. Central and north-east Victoria, including Bendigo, Castlemaine, Ballarat, Swan Hill, Kerang, Echuca, Shepparton, Seymour, Benalla, Wangaratta and Wodonga, and Melbourne's north and west fringe (for example Sunbury, Melton, Craigieburn and Epping). It also takes in the NSW side of the Murray, including Albury, Corowa, Tocumwal, Finley, Berrigan, Deniliquin, Mathoura and Moama.
  • By quote. Western Victoria, including Mildura, Horsham, Hamilton, Warrnambool, Colac and Geelong, and the NSW side around Barham and Tooleybuc.

Not sure whether an address is covered, or need somewhere further afield? Just ask.

Attendance and reporting

How quickly I attend depends on the type of job, the location and how urgent it is. All reports are sent the same business day.

What sets VCM apart

  • Over fifteen years in the field.
  • I trained many field agents at my previous business.
  • Around ten years in banking and finance before that, including as a complaints supervisor handling escalated calls.
  • I also serve on the Board of the Institute of Mercantile Agents (IMA).
  • Sole operator: you deal directly with me about your file.
  • Same-business-day reports, every time.

Licences and insurance

  • NSW Commercial Agent Licence CAL000012335
  • Member of the Institute of Mercantile Agents (IMA)
  • National police check up to date
  • Insurances in place: public liability, professional indemnity and cyber

To instruct a job or talk it through, call or email me. I don’t publish field work rates here; professional instructions are arranged directly.

Get in touch About Mark

Process serving for solicitors and individuals is also available separately. See Process serving.